Privacy policy

9 Organic Holdings, Inc. (“9 Organic Holdings,” “we,” “us,” or “our”) is committed to protecting the privacy of our customers and makes this policy easily available throughout our Sites, mobile applications or blogs (collectively, the “Sites”) to assist you in understanding the handling of information in the course of using the Sites.

This Privacy Policy is incorporated into and is subject to our Service Policy. Your use of the Site and any personal information you provide on the Site remains subject to the terms of this Privacy Policy and our Service Policy.


If you sign up or inquire about service, 9 Organic Holdings collects a variety of information, such as your name and address, email address, payment information, account preferences and other information that is personal in nature.

9 Organic Holdings does not use your email address or other personally identifiable information to send commercial or marketing messages, except as part of a specific program or feature for which you will have the ability to opt in or opt out. You may opt out of receiving any, or all, of these communications by emailing us as at or by clicking on the “unsubscribe” link in email sent by 9 Organic Holdings or by replying to any email sent by 9 Organic Holdings and entering the word UNSUBSCRIBE in the subject line. 9 Organic Holdings may, however use your email address without further consent for non-marketing or administrative purposes (such as notifying you of major Site changes or for customer service purposes).

If you submit personally identifiable information to 9 Organic Holdings through the Site, 9 Organic Holdings may use your personal information to operate, maintain and provide to you the features and functionality of the Site.

9 Organic Holdings uses both your personally identifiable information and certain non-personally identifiable information (such as anonymous user usage data, cookies, IP addresses, browser type, clickstream data, etc.) to improve the quality and design of the Site and to create new features, promotions, functionality and services by storing, tracking and analyzing user preferences and trends.

When you visit the Site, 9 Organic Holdings may use cookies – a small text file containing a string of alphanumeric characters that uniquely identifies your browser – sent to your computer for reference purposes to enhance visitor experience and provide faster access to Site features. 9 Organic Holdings uses both session cookies and persistent cookies. A session cookie can make it easier for you to navigate our site and is temporary, disappearing after you close your browser. A persistent cookie remains after you close your browser and may be used by your browser on subsequent visits to the Site. Persistent cookies can perform such activities as storing your password and can be removed by following your web browser help file directions. You can reset your web browser to refuse all cookies or to indicate when a cookie is being sent. However, some features of the Site may not function properly if the ability to accept cookies is disabled.

If you post comments or articles to any forum, blog or message board on this Site, any personally identifiable information you provide in those comments or articles may be read, collated and used by anyone viewing them. As such, 9 Organic Holdings is not responsible for personally identifiable information you may choose to make available through these channels.


9 Organic Holdings does not share your personally identifiable information (such as name or email address) with other third-party companies for their commercial or marketing use.

9 Organic Holdings provides personally identifiable information and non-personally identifiable information to affiliated companies or other businesses or persons for the purpose of processing such information on our behalf. 9 Organic Holdings requires that these parties agree to process such information in compliance with 9 Organic Holdings’ Privacy Policy, and 9 Organic Holdings uses reasonable efforts to limit their use of such information and to use other appropriate confidentiality and security measures.

9 Organic Holdings does share non-personally identifiable information (such as anonymous user usage data, referring / exit pages and URLs, platform types, number of clicks, etc.) with interested third-parties to assist them in understanding the usage patterns for certain content, services, advertisements, promotions and/or functionality on the Site.

9 Organic Holdings may release personally identifiable information and/or non-personally identifiable information if required to do so by law, or in the good-faith belief that such action is necessary to comply with state and federal laws (such as U.S. Copyright Law) or respond to a court order, subpoena or search warrant.

9 Organic Holdings also reserves the right to disclose personally identifiable information and/or non-personally identifiable information that 9 Organic Holdings believes, in good faith, is appropriate or necessary to enforce our Service Policy, take precautions against liability, to investigate and defend itself against any third-party claims or allegations, to assist government enforcement agencies, to protect the security or integrity of its Site and to protect the rights, property or personal safety of 9 Organic Holdings, our users or others.


You may, of course, decline to submit personally identifiable information through the Site, in which case, 9 Organic Holdings may not be able to provide certain services to you. You may update or correct your personal information and email preferences at any time by visiting your account profile page.

To protect your privacy and security, 9 Organic Holdings takes reasonable steps (such as requesting a unique password) to verify your identity before granting you profile access or making corrections. You are responsible for maintaining the secrecy of your unique password and account information at all times.


9 Organic Holdings uses commercially reasonable physical, managerial and technical safeguards to preserve the integrity and security of your personal information. 9 Organic Holdings cannot, however, ensure or warrant the security of any information you transmit to 9 Organic Holdings, and you do so at your own risk.

If 9 Organic Holdings learns of a security systems breach, then it may attempt to notify you so that you can take appropriate protective steps. 9 Organic Holdings may post a notice on the Site if a security breach occurs. Depending on where you live, you may have a legal right to receive notice of a security breach in writing. To receive a free, written notice of a security breach (or to withdraw your consent from receiving electronic notice), you should notify 9 Organic Holdings.

You may submit any questions you may have about our security procedures by emailing us at


This Site may contain links to other websites that are not controlled in any way by 9 Organic Holdings. Please be aware of this when you click on any such links; 9 Organic Holdings is not responsible for the privacy practices and/or policies of any website other than our own.


Protecting the privacy of young children is especially important. For that reason, 9 Organic Holdings does not knowingly collect or maintain personally identifiable information or non-personally identifiable information on the Site from persons under 13 years of age, and no part of our Site is directed to persons under 13. If you are under 13 years of age, then please do not use or access the Site at any time or in any manner. If 9 Organic Holdings learns that personally identifiable information of persons under 13 years of age has been collected on the Site without verified parental consent, then 9 Organic Holdings will take the appropriate steps to delete this information.


If you have any questions or concerns regarding this Privacy Policy, or you wish to contact 9 Organic Holdings by phone, email or postal mail, its contact information is as follows:

9 Organics
791 E Brokaw Rd.
San Jose, CA 95112


This Privacy Policy may be revised periodically, and this will be reflected by the “effective date” below. Please revisit this page to stay aware of any changes. In general, 9 Organic Holdings only uses your personal information in the manner described in the Privacy Policy in effect when 9 Organic Holdings received the personal information you provided. Your continued use of the Site constitutes your agreement to this Privacy Policy and any future revisions.

For revisions to this Privacy Policy that may be materially less restrictive on 9 Organic Holdings' use or disclosure of the personal information you have already provided, 9 Organic Holdings will attempt to obtain your consent before implementing such revisions with respect to such information.

This Privacy Policy was last updated on September 1, 2015.